We love our customers. You are our highest priority.
Your purchase of goods will be subject to certain consumer laws. These laws provide you with rights that cannot be excluded. Nothing in these terms shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law which cannot lawfully be excluded, restricted or modified.
Change of Mind
Any eligible item purchased from Stone And Silk can be returned within 60 days of delivery for a refund or exchange of equal value or store credit. To be eligible, items must be returned unused and in their original condition and packaging.
Damaged or Faulty Items
If you receive an item that is defective, damaged or not as described, contact us at info@stoneandsilk.co so we can assist you.
Final Sale
Products marked FINAL SALE at the time of sale will not be eligible for a refund, exchange or store credit unless faulty or defective. This policy does not affect your statutory rights or consumer law rights that cannot be excluded or limited by law.
Products purchased from unauthorized resellers are not eligible for returns.
You can contact us and one of our friendly staff will get back to you ASAP.
